Mumbai: To highlight the problems faced by passengers on the main line, such as repeated delays and incidents along the Central Railway, various passenger associations have met with the officers over the past week.
On Wednesday, the divisional office sent a notice to Central Railway asking them to make announcements at stations when commuter trains are running late. The notice stated: ‘It is once again reiterated that in cases where commuter services are delayed prompt announcements should be made at all local stations, together with central announcements, with particular emphasis on air-conditioned services. Failure will be taken seriously.
Nandkumar Deshmukh, president of the Federation of Railway Passenger Associations, said they had received many complaints about train delays on CR. “These delays are not notified via the public announcement system by the rail authorities. We have passed it on to RC officials.
Passenger associations have this week discussed the need for more local trains, however, authorities are focusing more on express trains and outlying stations, among other issues. Madhu Kotian, Chairman of Mumbai Rail Pravasi Sangh said, “After the provision of the 5th and 6th Lines, there were no more additional suburbs for commuters. CR agents have sought to improve express and freight train facilities where they generate additional revenue. »
Meanwhile, Tejaswini Mahila Railway Pravasi Sangh focuses more on female commuters and has demanded security and surveillance. Its president Lata Argade said: “We want surveillance along the railway lines to improve. There are many slums along the tracks and miscreants often throw stones at the trains. Recently a man was injured due to this incident, CR should set up CCTV in these vulnerable places and make sure the disbelievers are punished.
A senior CR officer said, “We will look into their complaints and take the necessary action. We are already working on improving passenger facilities at all stations.